Load image into Gallery viewer, Warranty Claim
Load and play video in Gallery viewer, Warranty Claim
Load and play video in Gallery viewer, Warranty Claim
On Sale

Warranty Claim

Rod Model/Part
  • -$0.00
    • ( / )
    Shipping calculated at checkout.

    If you broke your rod, please contact us first for instructions/troubleshooting and so we can find the quickest way to get your rod fixed. We can often send you only the necessary part, saving you time and money.

    PLEASE EMAIL US AT INFO@TENKARAUSA.COM

    Or call: 888.i.tenkara (888.483.6527)

    Please note spare segments may be of a different color or finish than the parts being replaced.

    Customer Reviews

    Based on 18 reviews
    83%
    (15)
    6%
    (1)
    11%
    (2)
    0%
    (0)
    0%
    (0)
    A
    Andy Fuqua (Madison, US)
    I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm), Trout
    I like using my tenkara rod in: Very small streams
    Spring creeks

    My lillian came off. I called customer support from the stream, and they had placed an order for replacement tip parts in less than 5 minutes. Plus, they told me how to do a quick fix to temporarily repair it so I could keep fishing. Super nice and great service!

    T
    Thanh Tu (Fort Smith, US)
    I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Trout
    I like using my tenkara rod in: Larger streams or rivers
    I have used Amago 13 ft for trout fishing in Gore-Oklahoma(10yrs)

    It is difficult for me to order the replacement part. In the past I order successful the tip segment(top 3 segments)- the web site is not easy for us to pick which part! Today I just need the segment 7 (next to top 3 segment) for Amago- I already ordered and paid $17 but have no idea what part they will send to me.

    J
    Jeff kostura (Ivins, US)

    I currently own 3 Amago rods and have given several new Amago rods as gifts to friends. I have fished only TenkaraUSA rods for about 9 years.

    Received a new Hane rod as a gift, unfortunately, the second segment was broken. I emailed the warranty department and they did not reply. (I was surprised, usually, TenkaraUSA has excellent customer service.) So, I ordered a new tip set. It's annoying to have to buy a tip set for a new rod.

    C
    Christopher Baker (Englewood, US)
    I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm), Trout
    I like using my tenkara rod in: Mountain streams, Larger streams or rivers
    Creeks, rivers.

    I had a rod failure landing a fish and Tenkara USA had me back on the water in about 2 days. Incredible service.

    T
    Travis Westfall (Seattle, US)
    I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm)
    I like using my tenkara rod in: Mountain streams, Larger streams or rivers
    Rivers of PNW

    I almost didn’t even mess around with this because customer service experiences are usually really painful. After reading the reviews I figured I would give it a shot. Got a call back this morning and got the order taken care of over the phone in less than five minutes. Very pleasant customer service experience !

    123

    Tenkara Care® Guarantee

    Your Tenkara USA® fly rod has a full lifetime warranty. Our responsive team of tenkara anglers is here to help you with your tenkara rod and other gear we make. We will do everything we can to get you back in the water quickly.

    Supporting our Planet

    Tenkara USA® is the only Japanese fly fishing rod company committed to donating at least 1% of its sales to organizations that care for fish habitat.

    For every tenkara rod sold by Tenkara USA®, an average of $14 goes toward benefiting trout habitat.

    Follow us on @tenkarausa