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Tenkara USA Care.

Warranty Claim

Regular price $17.00
Shipping calculated at checkout.
Rod Model/Part
Broken Rod - Usa
Description

If you broke your rod, please contact us first for instructions/troubleshooting and so we can find the quickest way to get your rod fixed. We can often send you only the necessary part, saving you time and money.

PLEASE EMAIL US AT INFO@TENKARAUSA.COM

Or call: 888.i.tenkara (888.483.6527)

Please note spare segments may be of a different color or finish than the parts being replaced.

Supporting our Planet

Tenkara USA® is the only Japanese fly fishing rod company committed to donating at least 1% of its sales to organizations that care for fish habitat. For every tenkara rod sold by Tenkara USA®, an average of $14 goes toward benefiting trout habitat.

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Your Tenkara USA rod has a lifetime warranty.

Have questions?

Get in touch with us at any time.

Warranty Claim

$17.00
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  • 5 stars: 142 (95%)
  • 4 stars: 1 (1%)
  • 3 stars: 6 (4%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
J
Jay Haubert (New York, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm)
I like using my tenkara rod in: Mountain streams, Stillwater

I fish small rivers as well as a little bit of lake fishing. I have a SATO pole and handles all my needs love this pole.

S
Steve Indrehus (Littleton, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm)
I like using my tenkara rod in: Mountain streams

quick and eaasy

A
Alek J Kreiger (Atco, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Trout
I like using my tenkara rod in: Very small streams, Mountain streams

Eastern Pennsylvania

D
David Lester (Denver, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Trout
I like using my tenkara rod in: Mountain streams, Backpacking and remote waters
small rivers

Replacement came hassle free and just worked.

S
Steven Watanabe (Kaneohe, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm)
ocean

Would like to acknowledge the service that I received on my warranty claim; EXCELLENT. No hassel, just great service, I received my replacement piece (5th segment) for my Satoki rod; it broke while I was fishing. Regarding the rod, it has caught lots of fish. For me, because I fish in salt water I break down my rod and wipe down each segment and allow to dry before storing. Love this rod because it provides 3 lengths. -thanks

M
Mark (Minneapolis, US)
I like using my tenkara gear to catch: Medium size fish (12-16" / 30-40cm), Trout
I like using my tenkara rod in: Larger streams or rivers
MN driftless rivers.

I got into Tenkara to make winter fishing more comfortable, but quickly noticed that I was catching more and better fish with Tenkara than with my western flyfishing gear. The simplicity is an added bonus, as is the excellent customer service at Tenkara USA. My western gear hasn't been on the water for a long time.

I
Ian Rich (Alamosa, US)
I like using my tenkara gear to catch: Medium size fish (12-16" / 30-40cm), Trout
I like using my tenkara rod in: Mountain streams, Larger streams or rivers

Warranty Claim

R
Rick Estes (Center Conway, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Trout
I like using my tenkara rod in: Very small streams, Mountain streams
Mountain streams

Exceptional customer service, and very fast shipping.

S
Shawn Myers (Hailey, US)
I like using my tenkara gear to catch: Trout
I like using my tenkara rod in: Mountain streams
Mountain streams and creeks, wadable rivers

Here is Option 1 tweaked specifically as a direct reply to their feedback survey:
You guys made the warranty claim process incredibly easy. Your team was professional, super fast, and had me back on the water in no time. I really appreciate the awesome customer service. Thank you!

S
Scott Blanchard (Charlotte, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm), Trout, Other species
I like using my tenkara rod in: Very small streams, Mountain streams, Larger streams or rivers, Backpacking and remote waters
North Carolina creeks and rivers.

I love using my Tenkara rod in creeks and rivers. I have a few in different lengths for the various tree canopies in my state. I have landed some fish on these rods that would have broken others.

S
Sophia F. (Bozeman, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm), Very Large fish (>20" / 50cm), Trout
I like using my tenkara rod in: Mountain streams, Larger streams or rivers, Backpacking and remote waters
The streams around Yellowstone!

The rod replacement warranty is easy to use, and I’ve used it plenty of times. I love fishing a tenkara rod for small trout, large trout, or ocean fish for a challenge!

R
Richard Piccolo (Charlottesville, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm)
I like using my tenkara rod in: Very small streams, Mountain streams, Larger streams or rivers
Great warranty service

My Rhodo got damaged and TUSA handled the warranty claim quickly and easily. The rod was 7 years old and is now good as new. I got my first tenkara rod in March 2012 and that opened the door to a new style of fishing that I really enjoy. I have four TUSA rods - Iwana, Sato, Ebisu and Rhodo and enjoy them all.

d
dena mason (Sacramento, US)

small creeks

J
Joel Hodges
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm)
I like using my tenkara rod in: Stillwater
Ponds, lakes, rivers in Texas

I have two Tenkara USA Rod, they are my favorite.

R
Richard Voss (Fairbanks, US)
I like using my tenkara gear to catch: Larger size fish (16-20" / 40-50cm)
I like using my tenkara rod in: Very small streams, Mountain streams, Larger streams or rivers, Stillwater, Backpacking and remote waters
alaska

amago does all12"-20+"

B
Bill S (Wilmington, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm)
I like using my tenkara rod in: Mountain streams

Thank you for the replacement rod sections an inexpensive price. I broke a section my first time using the rod, and I felt very discouraged - like: okay, maybe Tenkara isn't for me. The inexpensive and easy to obtain replacement part restored my enthusiasm. Please be assured that I have watched more videos and am confident that I can, and will avoid making that precious mistake.

C
C.G. (Wyoming, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm)
I like using my tenkara rod in: Very small streams, Larger streams or rivers
Trout streams

Warranty process for broken rod section was smooth and quick. Glad Tenkara USA stands behind their products.

J
James Franklin (Denver, US)
I like using my tenkara gear to catch: Trout
I like using my tenkara rod in: Mountain streams
Colorado high country streams

Even with strong products and being careful, things are going to break. TenkaraUSA gets me back on the water quickly and easily.

H
Harmon Zuckerman (Denver, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm)
I like using my tenkara rod in: Mountain streams
Small to medium size creeks

Super fast and inexpensive warranty replacement of two busted rod sections. Love Tenkara USA. Best rods, and they make it so easy.

C
Cindy J. Baugher (Chicago, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm)
I like using my tenkara rod in: Stillwater
Small lakes

I love my rhondo - it’s nice and light and my wrist doesn’t get overly tired hence the reason I needed to get it fixed. Always a great experience dealing with Tenkara USA.

R
Richard Ferreria (North Hollywood, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm)
I like using my tenkara rod in: Very small streams, Mountain streams
small streams

Tenkara USA's warranty is a major consideration when deciding on a new rod. New tenkara fishermen cannot do better than Tenkara USA in this respect.

J
Joseph Israel (City of Saint Peters, US)
I like using my tenkara gear to catch: Larger size fish (16-20" / 40-50cm), Trout
I like using my tenkara rod in: Larger streams or rivers

Warranty Claim

M
Martin Curran (Phoenix, US)
I like using my tenkara gear to catch: Medium size fish (12-16" / 30-40cm), Trout
I like using my tenkara rod in: Mountain streams, Stillwater, Backpacking and remote waters
Small streams and rivers. Particularly in tight spots.

I had a great experience with Tenkara USA warranty department. It was fast and so easy. These guys are always o kind in the phone and exceptionally helpful.

D
Dan Stewart (Cincinnati, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Trout
I like using my tenkara rod in: Very small streams, Mountain streams
Smaller mountain streams. Brook trout are my favorite

They go above and beyond

T
Terri Cooper (Asheville, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm)
I like using my tenkara rod in: Mountain streams

Mountain rivers for trout.

D
Darrell House (Albuquerque, US)
I like using my tenkara gear to catch: Smaller size fish (say 8-12" / 20-30cm), Medium size fish (12-16" / 30-40cm), Larger size fish (16-20" / 40-50cm), Trout, Other species
I like using my tenkara rod in: Mountain streams, Larger streams or rivers, Stillwater
Almost Knee high water in middle of winter in shorts

Tenkara in the middle of no where or in the hustle & bustle of urben life. Fishing quick and ez.

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Since 2009

The first company to introduce tenkara outside of Japan.

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Best Customer Service

Our team is made up of knowledgeable tenkara anglers.

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Tenkara Care

Your Tenkara USA rod has a lifetime warranty.


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Supporting our Planet

We donate 1% of our revenues to environmental organizations.