Warranty Claim
Description
If you broke your rod, please contact us first for instructions/troubleshooting and so we can find the quickest way to get your rod fixed. We can often send you only the necessary part, saving you time and money.
PLEASE EMAIL US AT INFO@TENKARAUSA.COM
Or call: 888.i.tenkara (888.483.6527)
Please note spare segments may be of a different color or finish than the parts being replaced.
Your Tenkara USA rod has a lifetime warranty.
Have questions?
Get in touch with us at any time.
Warranty Claim
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I recently damaged one of the middle sections of my Satoki rod and needed a replacement. After filing the claim online I was contacted within an hour to verify the exact section was correctly identified and my replacement was in the mail the next day. Shipping was fast and the replacement section was safely packaged. I really appreciate the prompt and professional service provided and highly recommend TenkaraUSA rods to all my friends that ask me about Tenkara fishing.
I really enjoy fishing wth my Ukiyo and Satoki Rods
I've twice broken my rod (not on fish, though). Twice TJ and Tenkara USA have promptly sent replacement sections that got me back on the stream quickly!
Awesome warranty service, nobody beats it period!
Great rod - Tenkara USA was quick in fulfilling my order!
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