Warranty Claim
Description
If you broke your rod, please contact us first for instructions/troubleshooting and so we can find the quickest way to get your rod fixed. We can often send you only the necessary part, saving you time and money.
PLEASE EMAIL US AT INFO@TENKARAUSA.COM
Or call: 888.i.tenkara (888.483.6527)
Please note spare segments may be of a different color or finish than the parts being replaced.
Your Tenkara USA rod has a lifetime warranty.
Have questions?
Get in touch with us at any time.
Warranty Claim
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Here is Option 1 tweaked specifically as a direct reply to their feedback survey:
You guys made the warranty claim process incredibly easy. Your team was professional, super fast, and had me back on the water in no time. I really appreciate the awesome customer service. Thank you!
I love using my Tenkara rod in creeks and rivers. I have a few in different lengths for the various tree canopies in my state. I have landed some fish on these rods that would have broken others.
The rod replacement warranty is easy to use, and I’ve used it plenty of times. I love fishing a tenkara rod for small trout, large trout, or ocean fish for a challenge!
My Rhodo got damaged and TUSA handled the warranty claim quickly and easily. The rod was 7 years old and is now good as new. I got my first tenkara rod in March 2012 and that opened the door to a new style of fishing that I really enjoy. I have four TUSA rods - Iwana, Sato, Ebisu and Rhodo and enjoy them all.
small creeks
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