Warranty Claim
Description
If you broke your rod, please contact us first for instructions/troubleshooting and so we can find the quickest way to get your rod fixed. We can often send you only the necessary part, saving you time and money.
PLEASE EMAIL US AT INFO@TENKARAUSA.COM
Or call: 888.i.tenkara (888.483.6527)
Please note spare segments may be of a different color or finish than the parts being replaced.
Your Tenkara USA rod has a lifetime warranty.
Have questions?
Get in touch with us at any time.
Warranty Claim
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It was actually so easy I kind of tripped over myself, expecting it to be more complicated. The level of 'personal' involvement by Tenkara was more than I expected.
I stupidly broke my rod after stepping on in on a dock. Nice that I could order a new section, although I wish that the process was easier. But my rod is back in pristine condition and all is good! Tight lines!
Super quick and easy warranty replacement, got exactly the part I needed
Very helpful with questions and concerns. Very prompt service and useful instructions.
Great customer service. Love the rods!
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