Excellent service! My Tenkara Hane was badly damaged; Tenkara had me buy the “warranty” and replaced it quickly. Wonderful , friendly people and a great rod!
Tenkara is a fun and very productive way of fishing! It made me realize HOW critical having no drag is! I have fun using dry flies and seeing the guides faces when I connect with a nice fish! Then they ask if they can try it! The repair service and shipping is tops, as are the staff I have met.
I have really enjoyed my Sato rod on small streams in NC mountains. But I managed to damage the rod by a reassembly effort while fishing. This was certainly my fault. However, Tenkara repair personnel were very understanding and replaced the rod at a nominal cost. This was customer support and service beyond my expectations. Thanks Tenkara USA