Amazing customer service! John was incredibly helpful and prompt in all our conversations. Got back to me in an hour or so when emailing and was always available to talk on phone. Best customer service I’ve ever had.

Excellent service! My Tenkara Hane was badly damaged; Tenkara had me buy the “warranty” and replaced it quickly. Wonderful , friendly people and a great rod!

Tenkara is a fun and very productive way of fishing! It made me realize HOW critical having no drag is! I have fun using dry flies and seeing the guides faces when I connect with a nice fish! Then they ask if they can try it! The repair service and shipping is tops, as are the staff I have met.

I have really enjoyed my Sato rod on small streams in NC mountains. But I managed to damage the rod by a reassembly effort while fishing. This was certainly my fault. However, Tenkara repair personnel were very understanding and replaced the rod at a nominal cost. This was customer support and service beyond my expectations. Thanks Tenkara USA